Privacy Policy
How we protect and handle your personal information
1. Introduction
FindDoc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").
2. Information We Collect
Personal Information:
- Name, email address, phone number
- Date of birth and gender
- Medical history and health information
- Appointment history and preferences
- Payment information
- Location data
Automatically Collected Information:
- IP address and device information
- Browser type and settings
- Usage data and analytics
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain our Services
- Process appointments and consultations
- Send appointment reminders and notifications
- Improve our platform and user experience
- Comply with legal obligations
- Protect against fraud and unauthorized access
4. Information Sharing
We may share your information with:
- Healthcare Providers: To facilitate appointments and consultations
- Service Providers: Payment processors, cloud storage, analytics providers
- Legal Authorities: When required by law or to protect our rights
- Business Partners: With your consent for specific services
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit and at rest, regular security assessments, access controls, and compliance with HIPAA and PDPO standards.
6. Your Rights
Under the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, you have the right to access, correct, delete, or object to the processing of your personal data. Contact us to exercise these rights.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]